About the Human Services Department:
Pierce County Human Services is the community and human services arm of the Pierce County government. It is the largest contributor to Pierce County's safety net providing services and funding to nearly 170 agencies and governmental jurisdictions. The department collaborates with its community partners, including other public and non-profit funders and service providers to understand current and emerging community and human services needs. The department strives to create and invest in a comprehensive and integrated regional services system.
We encourage you to learn more about our department by clicking here.
Why it's a great opportunity: 
This position is on the front line of our efforts dedicated to connecting older adults and individuals with disabilities with services to help them remain safe and independent at home. Here, our assistance has a direct impact on our client's quality of life.
Why it's a great department/business unit: 
The Aging and Disability Resources (ADR) Division has strong, committed and passionate leadership. Employees of ADR are talented and diverse speaking 25 foreign languages. We foster collaboration among teams, divisions, departments, and external partners. Our employees are engaged and caring individuals.
 
How to be successful in the role: 
Develop proficiency with administering CARE Assessment tool, authorizing services, and tracking financial eligibility for our clients.Core Daily Responsibilities:

• Authorization, oversight and monitoring of older and disabled client care plans, along with prompt response to changes in client's condition and care needs.
• Provide comprehensive assessment to determine any individualized client needs using a laptop in the client's home setting
• Respond to individuals seeking information by providing routine information, referrals and assistance.
• Monitor both the progress of the client and the adequacy of the services being provided.
• Provide coordination of services and advocacy for older and disabled adult clients.

Core Strategic Responsibilities

• Completion of annual CARE Assessment, 6-month home visits, quarterly client monitoring contacts.
• Prompt response to client-related phone calls and emails, generally within 2 business days, which aligns with the Human Services Strategic Plan.
• Frequent communication with clients, family members and community providers to ensure services are being provided in accordance with the established care plan.

This is a "summary" of the duties. It is not all-inclusive, and other related activities or tasks may be assigned. A classification description with a more detailed list of essential functions that may be performed can be found here. 

• Bachelor's Degree in related field.
• 2 years case management experience.
• Or Master's Degree in related field with 1 year case management experience
• Possession of or ability to obtain a valid Washington State driver's license within 30 days of employment or otherwise meet the travel requirements. 
• Successful completion of a thorough background investigation, in accordance with RCW 43.43 is required prior to employment.

To be considered for this opportunity please:

• Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs. 
• Submit a resume and cover letter.
• If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title. 
• If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
• Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need. 

This is a competitive selection process. Your application form will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 4 to 6 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include written, oral and performance examinations, and final interviews.As an Equal Employment Opportunity Employer, Pierce County welcomes a diverse workforce. Pierce County does not discriminate based on race, creed, religion, color, national origin, sex, sexual orientation, marital status, age, disability, veteran status, the presence of any sensory, mental, or physical disability, or the use of a trained guide dog or service animal by a disabled person.At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a great place to live, work, and raise a family?